Get the very best from your 3rd party suppliers
Remove duplication. Save money. Improve services.
Poorly written SLAs which do not describe what you are buying or how to measure delivery
Lack of ongoing SLA review process
Historical complexity and duplication following reorganisation/change in key personnel
Your organisation has Service Level Agreements (SLAs) with 3rd-party suppliers.
You face challenges in getting the best outcomes and delivery from your suppliers.
This results in inefficiency and a needless waste of money, along with a failure to deliver the services you deserve.
We have extensive experience of simplifying the supplier-management life cycle including effective negotiation and documentation of SLAs, consolidating existing SLAs and ongoing supplier management.
We are confident that we can achieve a rapid improvement following an assessment of your existing supplier management arrangements.
This will enable you to:
Know what your suppliers are delivering against agreed volumes and quality
Hold your suppliers to account for delivery, invoking service credits where appropriate
Through consolidation of multiple contracts and ensuring you only pay for what you are getting
Keep your suppliers focused on service delivery
Why effective supplier management is important to you
Ensures the most effective supplier management arrangements are in place, minimising cost, maximising value
Enables you to understand when suppliers are not delivering what you are paying for and identifies clear mechanisms to address this
Eliminates waste and inefficiency from your 3rd-party supplier contract arrangements
Provides clearly defined and documented processes so all stakeholders understand their ongoing responsibilities
Establishes a sustainable supplier management approach as well as addressing immediate issues